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Protect Yourself
Get Legal Advice
You can make an appointment and get half an hour of almost-free legal advice from the Artists Legal Aid Service (ALAS,) a clinic funded by Legal Aid Ontario to deal with arts and entertainment issues. The only cost to you is a suggested donation of $10.
Can You Cancel a Bad Contract?
You have 10 days to cancel a contract for any reason, so don't wait if you think there may be a problem!
Cancel in writing. (You can use this sample letter.) Be able to prove that you cancelled the contract - a copy of your letter and a receipt for registered mail, fax or e-mail are best.
You can cancel a contract if goods or services are not provided within 30 days of the date promised, or if there was a "false, misleading or deceptive" representation. Get more information and sample letters here. Cancel in writing and keep copies and proof.
Speak out!
If you have a problem with an agent that is a member of the Entertainment Industry Coalition (EIC) you can file a complaint with the EIC. Download a complaint form.
You can file a complaint about an agent or service provider with AMIS, the Acting and Modelling Information Service. Visit the AMIS website or call AMIS at (416) 977-3832.
In some situations you may want to consider taking your issue to Small Claims Court. Consider contacting the Artists' Legal Information Service (ALAS) for advice about whether to go forward. You can also read this information carefully to help you consider your options.
The Complaint Courier at the the Ontario Ministry of Consumer and Business Services accepts complaints about businesses on-line. Or call (416) 326-8800 to make your complaint.
Taking Action
In some situations you may want to consider taking your issue to Small Claims Court. Consider contacting the Artists' Legal Information Service (ALAS) for advice about whether to go forward. You can also read this information carefully to help you consider your options.
The Complaint Courier at the the Ontario Ministry of Consumer and Business Services accepts complaints about businesses on-line. Or call (416) 326-8800 to make your complaint to the government.