SERVICES FOR MEMBERS
Members and Family Assistance Program (MFAP)
Operators will connect you to counselling and other support services. Tell the operator you have access to the MFAP through AFBS. You will need to provide your ACTRA membership number and date of birth.
This microsite features resources that explore how to build and maintain healthy relationships, the benefits of support systems and relationships, how to create a support system, and the role of self-care.
To access site, enter “AFBS (Actra Fraternal Benefits Society)” when prompted.
FREE PUBLIC SERVICES
Gerstein Crisis Centre
The Gerstein Crisis Centre can help callers who are experiencing a mental health crisis to work out some effective ways of addressing their immediate problems and connect them to services that can offer ongoing support.
Mobile Crisis Team:
Staff can meet people in the community through a mobile team visit, which is arranged through a discussion with a Crisis Worker through the telephone crisis line.
Toronto Distress Centres
Canada’s oldest volunteer delivered crisis, emotional support and suicide prevention, intervention, and postvention service agency. Services are available via hotline, online chat, and text. They also offer face-to-face individual and group support, as well as counselling to survivors who have lost someone to suicide or homicide.
416 408-4357 or 408-HELP
Canada Suicide Prevention Service
(toll free) 1 833-456-4566.
4:00 pm to 12 midnight daily, text 45645
Kids Help Phone
National support service which offers professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.
Text CONNECT to 686868 (to chat with a Crisis Responder)
Go to website and click the “Chat” button at the bottom of the screen
Confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, with a primary focus on students aged 17 to 25.
Trans Life Line (for trans and gender non-conforming persons)
Peer support hotline run by and for trans people. Hotline is US based but services Canada and the US.
7am-1am PST / 9am-3am CST / 10am-4am EST
519 Community Centre
Downtown Toronto community agency providing a range of programs and services to LGBTQ2S communities in Toronto and beyond.
519 Church Street, Toronto ON M4Y 2C9
Sundays, 11am – 2pm
Open to individuals over the age of 16 on a first-come, first-served basis
List of LGBTQ2S counselling and support services:
Province-wide information and referral services for persons experiencing mental health issues, drug or alcohol addiction, or problem gambling. Calls answered in English or French with interpretation available in 170 languages.
211 (Call 2-1-1)
A telephone helpline and website that provides information on and referrals to Ontario’s community, social, health-related and government services. Interpretation available in over 150 languages.
Calltime: Mental Health (BC)
The Calltime: Mental Health campaign was been created by the five BC Film Sector Unions – IATSE 891, ICG 669, Teamsters 155, UBCP/ACTRA and DGC BC and their associated Health Benefit plans and coordinated by the British Columbia Council of Film Unions. The campaign was developed to support BC motion picture workers and their families, reduce the stigma related to mental health and substance use concerns, and to ensure that BC motion picture workers are aware of the services and benefits available through their Union Health Benefit Plans and broader resources that are available to the public.
Distress lines available in Toronto:
Canadian Mental Health Association
Distress lines available across Ontario:
Distress and Crisis Ontario