Members and Family Assistance Program (MFAP)

Telephone 24/7:


(Available to members who have Bronze, Silver or Gold level benefits through AFBS.)

Operators will connect you to counselling and other support services. Tell the operator you have access to the MFAP through AFBS. You will need to provide your ACTRA membership number and date of birth.


Mental Illness and Relationships

This microsite features resources that explore how to build and maintain healthy relationships, the benefits of support systems and relationships, how to create a support system, and the role of self-care.


To access site, enter “AFBS (Actra Fraternal Benefits Society)” when prompted.


Gerstein Crisis Centre

The Gerstein Crisis Centre can help callers who are experiencing a mental health crisis to work out some effective ways of addressing their immediate problems and connect them to services that can offer ongoing support.

Telephone 24/7:



Mobile Crisis Team:

Staff can meet people in the community through a mobile team visit, which is arranged through a discussion with a Crisis Worker through the telephone crisis line.


Toronto Distress Centres

Canada’s oldest volunteer delivered crisis, emotional support and suicide prevention, intervention, and postvention service agency. Services are available via hotline, online chat, and text. They also offer face-to-face individual and group support, as well as counselling to survivors who have lost someone to suicide or homicide.

Telephone 24/7:

416 408-4357 or 408-HELP


Canada Suicide Prevention Service

Telephone 24/7:

(toll free) 1 833-456-4566.


4:00 pm to 12 midnight daily, text 45645



Kids Help Phone

National support service which offers professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.

Telephone 24/7:


Text 24/7:

Text CONNECT to 686868 (to chat with a Crisis Responder)

Chat 24/7:

Go to website and click the “Chat” button at the bottom of the screen




Confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, with a primary focus on students aged 17 to 25.

Telephone 24/7:




Trans Life Line (for trans and gender non-conforming persons)

Peer support hotline run by and for trans people. Hotline is US based but services Canada and the US.




7am-1am PST / 9am-3am CST / 10am-4am EST



519 Community Centre

Downtown Toronto community agency providing a range of programs and services to LGBTQ2S communities in Toronto and beyond.


519 Church Street, Toronto ON M4Y 2C9

Drop-in counselling:

Sundays, 11am – 2pm

Open to individuals over the age of 16 on a first-come, first-served basis

List of LGBTQ2S counselling and support services:


Across Boundaries

Community health clinic that provides mental health and addiction services for racialized communities living in the GTA (Greater Toronto Area) within an anti-racism, anti-Black racism and anti-oppression frameworks.

51 Clarkson Ave. Toronto, ON M6E 2T5


416) 787-3007



or call Access Point at:

1-(888) 640-1934.

The Artist Health Centre

The Al & Malka Green Artists’ Health Centre is a facility in the Family and Community Medicine Program at Toronto Western Hospital. The Centre specializes in addressing the specific healthcare needs of artists. Services include acupuncture, chiropractic medicine, craniosacral, massage and shiatsu therapy, MBCT group programs, naturopathic medicine, physiotherapy, and psychotherapy. Through the Joysanne Sidimus Fund, services are subsidized for artists in financial need.


Toronto Western Hospital
399 Bathurst Street (at Dundas)
3rd Floor, West Wing
Toronto, ON M5T 2S8




Matt Eldridge, Clinic Coordinator

NOTE: Appointments can only be done by phone.



You Feel Like Sh*t

An interactive flow chart for people who struggle with self care, executive dysfunction, and/or who have trouble reading internal signals. It’s designed to take as much of the weight off of you as possible, so each decision is very easy and doesn’t require much judgment.

“This is meant to be an interactive flow chart for people who struggle with self care, executive dysfunction, and/or who have trouble reading internal signals.
It’s designed to take as much of the weight off of you as possible, so each decision is very easy and doesn’t require much judgment.
Set aside some time–maybe an hour total- to allow yourself to work through each step. Don’t rush or skip ahead–just follow the directions. Self care is important, and you deserve to devote some time to it.
You may want to go through this routine as soon as you wake up, as a preventative measure.”


Click to proceed to the interactive flow chart


Telephone 24/7:



Province-wide information and referral services for persons experiencing mental health issues, drug or alcohol addiction, or problem gambling. Calls answered in English or French with interpretation available in 170 languages.


211 Ontario

Telephone 24/7:

211 (Call 2-1-1)


A telephone helpline and website that provides information on and referrals to Ontario’s community, social, health-related and government services. Interpretation available in over 150 languages.


Calltime: Mental Health (BC)

The Calltime: Mental Health campaign was been created by the five BC Film Sector Unions – IATSE 891, ICG 669, Teamsters 155, UBCP/ACTRA and DGC BC and their associated Health Benefit plans and coordinated by the British Columbia Council of Film Unions. The campaign was developed to support BC motion picture workers and their families, reduce the stigma related to mental health and substance use concerns, and to ensure that BC motion picture workers are aware of the services and benefits available through their Union Health Benefit Plans and broader resources that are available to the public.


Distress lines available in Toronto:

Canadian Mental Health Association


Distress lines available across Ontario:

Distress and Crisis Ontario


List of crisis services by Centre for Addiction and Mental Health (CAMH):


Bounce Back Ontario

Free resources for adults and youth 15+ experiencing low mood, depression, and anxiety:

  • Online videos on managing mood, sleeping better, building confidence, increasing activity, problem solving, and healthy living
  • Guided self-help program for managing depression and anxiety, using telephone coaching (with a BounceBack coach) and workbooks. A referral from a primary care provider is required in order to participate.


Centre for Clinical Interventions (Perth, Australia)

Free online resources on how to care for yourself and others who are experiencing psychological disorders such as depression, bipolar, social anxiety, panic, self-esteem, procrastination, perfectionism, and eating disorders. An extensive collection of information sheets, workbooks and worksheets are available.

  • Office Location
  • 625 Church Street, 1st and 2nd Floors
  • Toronto, Ontario, Canada · M4Y 2G1
  • Hours: 9:00 am to 4:45 pm, Monday to Friday
  • Click for Google Map & more info
  • © 2013 ACTRA Toronto
  • All Rights Reserved.
  • Telephone: 416-928-2278
  • Toll-free: 1-877-913-2278
  • Fax: 416-928-2852
  • HAVEN HELPLINE: 1-855-201-7823
  • Email: