Karen Ivany is ACTRA Toronto’s Ombudsperson. If you have concerns or questions about how ACTRA Toronto has responded to a problem you have raised, Karen will advocate and mediate on your behalf. A working member for 22 years, Karen has served on ACTRA Toronto Council and is currently one of the instructors for the ACTRA Toronto Respect on Set Course.

What is an Ombudsperson?

The ACTRA Toronto Ombudsperson is independent of ACTRA Toronto Management and staff, and reports to ACTRA Toronto Council. The ACTRA Toronto Ombudsperson has no power to make binding orders, adjudicate, or enforce judgments.

The services of the ACTRA Toronto Ombudsman are free and confidential.

What can I complain about?

The ACTRA Toronto Ombudsperson is an impartial investigator of ACTRA Toronto members’ complaints, including (but not limited to) complaints arising from the administration of policy at ACTRA Toronto, ACTRA Fraternal Benefit Society (AFBS) and/or ACTRA Performers’ Rights Society (PRS).

The ACTRA Toronto Ombudsperson cannot consider complaints about matters before the discipline committee.

How do I make a complaint?

Call Karen 416-928-2278, ext. 6604 or e-mail her at ombudsperson@actratoronto.com.